Business Process Innovation™ For Your Brand
Enhanced CX
Improved Revenues
Reduced Costs
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Why ARGO?
ARGO provides boutique attention, delivering customized solutions for every client and brand. Our world-class experience in BPO and CX, coupled with best practices, innovation, and collaborative approaches, helps each client achieve outcomes-every day.
- 24/7/365 live agent and AI-enabled support
- State-of-the-industry technology
- Local to global qualified workforce
- Extensive training
- Aggressive quality assurance system
- Focus on retention and acquisition
- Consumer-centric culture
Let’s Get Started!
Request a discovery session here.
The ARGO Difference: Embracing Values - Delivering Success
ARGO delivers efficient customer management solutions, customized to help our clients achieve their business objectives.
Management
ARGO is backed by a strong management team, with world-class experience in BPO and CX. Having served global enterprises, national brands, and start-ups alike for over 14 years, our leadership has orchestrated numerous customer management success stories.
Experience
ARGO’s robust, innovative customer management and back office capabilities, supported by our extensive worldwide experience, can improve your CX and revenues while reducing overall costs to serve.
Business Approach
ARGO helps clients evaluate their key objectives and opportunities for revenue and provides custom solutions and boutique treatment to align with and exceed our clients business goals.
Uncompromising Values
Values, ethics and genuine care are at the root of good business. We care for clients, customers and employees with every engagement, ensuring exceptional experiences, teamwork, achievement and loyalty and delivering superior business results. That’s the ARGO way!
Innovation Redefined
Beyond the buzz of AI, bots and analytics, ARGO employs the best of technology while delivering the human touch that is essential for exceptional customer experience.
Transparency
ARGO’s DNA is centered by delivering high value through partnership and transparency. This means open and proactive communication throughout the business relationship to "team for success." ARGO considers true collaboration and high ethics are foundational to every successful client partnership.
ARGO: Business Process Innovation™
ARGO is a business process outsourcing (BPO) firm that offers deep, global experience in a boutique approach, customizable for your business and brand. Our management team has pioneered and innovated customer engagement for many of the world’s most coveted brands. Yet we recognize each client, each brand and each business challenge requires something different to achieve best results. By using our services to improve their business performance, our clients succeed without having to invest in additional people, infrastructure or overhead. Through a combination of deep experience, best practices and right technology, ARGO offers a Business Process Innovation™ approach to elevate your customer experience (CX), improve CSAT and NPS scores, reduce overall costs to serve and enhance your revenues.
We've produced remarkable results across diverse verticals.
Banking, Financial Services & Insurance
Non Profit
Telecom & Media
Travel & Logistics
Tackle CX Challenges, Up Your Customer Management Game
Want to enhance your CX and increase your revenue while reducing the overall costs? ARGO is the right team for you!
Our Focus
- Work-At-Home Virtual Agents
- Business Continuity (COVID-19 and beyond)
- Customer Care, Accounts & Billing Support
- Inbound & Outbound Acquisition & Sales
- Product & Technical Support
- Loyalty & Retention Programs
- Lead Generation, Pre-Qualification, & Appointment Setting
- Direct Response Services
- Multi-lingual & Omnichannel Support
- Global Delivery and Follow-the-Sun Operations
- Back Office Services & Process Improvement
Omnichannel Capabilities
- Cloud & Visual IVR
- Inbound & Outbound Voice
- Email, Chat, Video, & SMS/MMS Support
- Social Media Monitoring & Response
- Managed Network & Infrastructure Services
- AI and RPA Innovation Services
About ARGO
YOUR SUCCESS IS OUR GREATEST ACCOMPLISHMENT.
ARGO's Executive Team brings both deep industry experience – BPO and Client-Side – and meaningful innovations that drive immediate and long-term results. Their expertise offers consultative best practices, and our client-collaborative approaches inspire the best of our clients' brands for better customer engagements.
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What Our Clients Say About Us
Join the Team
Make a difference. Join ARGO! What we do each day, in each customer engagement matters. We solve problems and deliver solutions. With every interaction we’re the team helping our clients and their customers to win. If you aim to make a difference, we want to meet you!
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