Full Service Customer Engagement
Each interaction with your customers is valuable. We help grow your brand with creative customer retention and acquisition services.
We tailor our services to ensure that customer satisfaction is the end result 100% of the time. It’s about retention, saving the sale, up-selling and cross-selling, and providing expedient, quality service.
Whether inbound, outbound, direct to consumer, or business to business, the members of our dedicated sales team are experts in generating not only sales but happy customers that will drive additional revenue to your bottom line. Our team is available 24/7/365 to respond to your customers, ensuring that nothing is missed and only the best service is provided.
Our commitment to customer engagement means that communication through e-mail, online chat, and social media maintains the same credence and level of importance as a traditional phone call to customer support.
There are dozens of moving parts in a campaign, from chargeback management to lettershop fulfillment and back office support to returns and exchanges. Argo can provide solutions to all your business process needs.
When handling inbound calls generated from a lead generation campaign, communicators at Argo are true experts in not only capturing the lead but also generating happy prospects and helping to drive additional revenue to the bottom line.
SOME OF OUR CLIENTS
Argo goes above and beyond the call of duty! The Argo team already knows what is needed to get your job done and done right. Providing services in all areas of the business, from inbound call taking, to dedicated back end Customer Service with a smile, Jason and his staff have all aspects of your business covered. Truly, this is a dedicated, worry free partnership! I would definitely recommend Jason and the Argo team for all, or any of your telemarketing and customer service needs!
Argo’s ability to handle complex customer care for our clients makes them a terrific partner for Saddle Creek. Their flexibility and responsiveness is in perfect sync with our whatever it takes approach and drives client satisfaction.
Since beginning our relationship with Argo, we have evolved into their dedicated agent platform which has allowed us to run the contact center as if it were an extension of our business without the burden of additional costs and headaches such as technology, office furniture, human resource issues, and additional office space.
Unimed and Argo have had an unbreakable relationship for over a decade! Working in partnership with the amazing team at Argo has been exceptional! The entire team is extremely caring, receptive, and knowledgeable. They truly embody the bold, successful spirit of their intrepid leader Jason. I highly recommend taking advantage of the highly beneficial services that Argo can provide to your business!
Argo surpassed our expectations in their ability to provide exceptional customer service while nicely reflecting our culture and brand. They were great partners to have and provided a tremendous service to our viewers.
I would highly recommend anyone serious about the longevity and profitability of their campaigns to look into a company like Argo. They are an asset to our business operations and we wouldn’t be able to run a profitable campaign without them.
“Our product line is very high quality, and we initially feared that a third party call center would not represent our brand to the high standard that we strived for. Argo’s company from top to bottom quickly put that fear to bed.”