Your Success is Our Greatest Accomplishment
The ARGO Story
A Billion Dollar-Backed Boutique Partner for Your Business ARGO is a unique provider of outsourced contact center and back-office services that delivers custom customer engagement in partnership with our clients. In 2017, ARGO was acquired by ITC Capital Partners, a multi-billion dollar privately-held equity firm with a 100+ year history of developing growth companies with high values, strong business practices and innovation. Coincident with the acquisition, ARGO augmented its management team with experienced veterans who have held executive positions with global industry leaders, as both service providers and buyers of outsourced services. This significant shift in management, together with several other attributes, constitutes the ARGO difference.
Executive Team
ARGO’s Executive Team brings both deep industry experience – BPO and Client Side – and meaningful innovations that drive immediate and long-term results. Their expertise offers consultative best practices, and our client-collaborative approaches inspire the best of our clients’ brands for better customer engagements.
Lou Jablonski
President
Phil Wilson
COO
Leisa Chastain
VP Human Resources, SPHR
Michael Roy
Chief Revenue Officer
Leadership Team
Argo’s dynamic Leadership Team drive everything from initial client engagement to custom solution design, innovative technology and well managed operations for long-term, successful relationships.
Collaboration, expertise, continuous improvement, innovation, high ethics and genuine care for your business – these are hallmarks of this team that make the Argo Difference.
Nicole Morgan
VP of Operations
Kevin Ayer
Director of Client Services & Implementation
Patricia Defoose
Director of Business Development & Marketing
What Makes ARGO different
Over 80% of calls answered with 30 seconds or less
Multi-lingual and Omni-channel support
24/7/365 live support capability
Same day email response time
Instantaneous live chat response
Customized daily and weekly summary of all key performance metrics based on your individual needs
Live call monitoring, adhering to the highest standards of quality
A culture that is consumer-centric
Ready to Start Enhancing Your Business?
We can’t wait to hear how we can help.
Drop us a line today!
