Argo Contact Centers is an outsourced customer contact services provider that has operated since 2003. Operating in Maine; Georgia; near-shore; as well as Work@Home, Argo supports a wide variety of clients in numerous industry groups.Read MoreLess
In 2017, Argo was acquired by ITC Capital Partners, a privately held equity firm with a 100-year history, based in West Point, Georgia. The rationale for the acquisition of Argo was based on the assumption that a quality business, like Argo, could be the foundation for effective growth and expansion in the BPO space. Among the key differentiators that support this position is the belief that core values coupled with a business systems approach to the contact center industry, would yield a better level of service, and a greater opportunity to enhance the market position of the customers it serves.
Coincident with the acquisition, Argo augmented its management team with experienced veterans who have held executive positions with industry leaders, as both service providers and buyers of outsourced services. This significant shift in management, together with several other attributes, constitutes the Argo difference.