Multichannel versus Omnichannel for Healthcare Providers

Multichannel versus Omnichannel for Healthcare Providers

A clear path to superior patient experience Healthcare providers know all too well about the changes that have taken place in the way patients are engaged today. Like many industries, patient engagement is no longer restricted to mail, fax and phone calls. Providers have also expanded the service hours available for patient communications.  Perhaps the […]

5 Benefits of Using an outsource Contact Center Partner in the Healthcare Industry

The Healthcare industry is going through dramatic shifts across many variables: the industry’s approach to value-based care, cost management, patient experience and loyalty, and dynamic changes to regulations and care delivery during a pandemic.  Good providers recognize that they need good, competent partners to keep pace with market, patient, and safety needs, and new opportunities […]

Business Continuity During COVID-19

ARGO has ready, turnkey solutions to help our clients with fast action, technology and people resources to assist with business continuity and disaster recovery. Read more here: