ARGO Announces Expansion of Executive Roles

Lewiston, ME – April 16, 2021 – ARGO, a distinctive business process outsourcing (BPO) firm that offers customizable and innovative solutions for businesses and brands, is pleased to announce the expansion of roles and responsibilities of two long-term ARGO executives. Lou Jablonski, President of ARGO, explained that the Company has broadened the role of operations […]

Multichannel versus Omnichannel for Healthcare Providers

Multichannel versus Omnichannel for Healthcare Providers

A clear path to superior patient experience Healthcare providers know all too well about the changes that have taken place in the way patients are engaged today. Like many industries, patient engagement is no longer restricted to mail, fax and phone calls. Providers have also expanded the service hours available for patient communications.  Perhaps the […]

5 Benefits of Using an outsource Contact Center Partner in the Healthcare Industry

The Healthcare industry is going through dramatic shifts across many variables: the industry’s approach to value-based care, cost management, patient experience and loyalty, and dynamic changes to regulations and care delivery during a pandemic.  Good providers recognize that they need good, competent partners to keep pace with market, patient, and safety needs, and new opportunities […]