Services & Industries

Services & Industries

ARGO Solutions by Industry:

Healthcare

Healthcare

Streamline member and patient experiences while enhancing revenues and reducing costs.
Healthcare Solutions

E-Commerce

E-Commerce

Improve CX and back office efficiencies to better serve your customers and win in the marketplace.
E-Commerce Solutions

Retail

Retail

Enhance CX, sales and support at lower costs with our innovative technology and deep experience.
Retail Solutions

Telecom & Media

Telecom & Media

Generate meaningful results and strengthen your operation's service overall using our pioneering telecom expertise.
Telecom & Media Solutions

Banking, Financial Services & Insurance

BFSI

Transform financial or insurance CX to better engage with customers and drive efficiencies in the back office.
BFSI Solutions

Direct Response

Direct Response

Augment or replace existing support staff in a 24/7/365 environment while ensuring key metrics are met.
Direct Response Solutions

Travel & Logistics

Travel & Logistics

Utilize our innovative, nimble solutions to meet today's unique regulatory and logistical challenges.
Travel & Logistics Solutions

Non-Profit

Non-Profit

Improve interactions with stakeholders and generate positive outcomes with our mission-driven solutions.
Non-Profit Solutions

Some of the Many Services We Provide:

  • Inbound & Outbound Omni-channel Customer Engagement
  • Scheduling, Eligibility and Pre-Registration
  • Value Programs with Actionable Analytics
  • Member, Account and Billing Support
  • Product & Technical Support
  • Loyalty & Retention
  • Back Office Services & Process Improvement
  • Customer Care, Accounts and Billing Support
  • Real-Time Metrics and Customer Analytics
  • Real-Time Credit Card authorization and File Export
  • State-of-the-Art Telephony with Seamless Integrations
  • Customized Daily and Weekly Reporting of All Key Performance Indicators
  • Customized Daily and Weekly Reporting of All Key Performance Indicators
  • Handling Call Spikes through Constant Communication
  • Upselling and Cross Selling
  • Inbound & Outbound Sales
  • Total Lifetime Value Program
  • Customer Analytics, Satisfaction CSAT and Net Promoter Score (NPS) Improvement
  • Customer Journey Mapping
  • Robotic Process Automation RPA/AI
  • Customized Customer Management Workflows
  • Expertly Trained Customer Care Representatives Building Real Customer Relationships

...and much more. Don't see a service you're looking for? Contact us!

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