Customer Service
When your customers deserve more than just traditional customer service, let Argo be your customer engagement provider.
We talk on the phone a lot, and, with all of this talking, we’re providing world-class quality customer service. We tailor our services to ensure that customer satisfaction is the end result 100% of the time. It’s about retention, saving the sale, up-selling and cross-selling, and generating happy, loyal customers. We generate revenue when no one else thought revenue was there to be generated.
The bottom line is this: complete and total customer satisfaction that meets the heightened needs of today’s consumers is the end result 100% of the time. No exceptions on quality, ever. 24 hours a day, seven days a week, in multiple languages, from multiple countries.
We specialize in what we do, and you will see the results quickly.
Language Capabilities
- English
- Spanish
- French
- German
- Intelligent, interactive scripting
- Live call and sue monitoring
- Fully integrated email and web chat services
- The most advanced system visibility and monitoring in the industry (contact us for a demo!)
- Comprehensive real time dashboards and reporting suite
- Built in quality assurance dashboard and agent scoring platform
- CRM integration for shorter, more professional calls
- Dynamic agent priority routing